Comments on: IT Needs to be a Better Business Partner http://programmers.blogoverflow.com/2013/11/it-needs-to-be-a-better-business-partner/ Software Engineering Stack Exchange Community Blog Wed, 14 Sep 2016 10:52:50 +0000 hourly 1 https://wordpress.org/?v=4.5.6 By: JeffO http://programmers.blogoverflow.com/2013/11/it-needs-to-be-a-better-business-partner/#comment-620612 Tue, 08 Apr 2014 12:45:35 +0000 http://programmers.blogoverflow.com/?p=1095#comment-620612 When the technology and the business knowledge are divided, you have a situation where no one is an expert. You get two versions of the same story and neither one makes any sense.

]]> By: BidServices http://programmers.blogoverflow.com/2013/11/it-needs-to-be-a-better-business-partner/#comment-256592 Mon, 11 Nov 2013 01:27:42 +0000 http://programmers.blogoverflow.com/?p=1095#comment-256592 “IT people need to take responsibility for understanding the intricate details of the business..” That is a fact. It’s an IT job.

]]> By: maple_shaft http://programmers.blogoverflow.com/2013/11/it-needs-to-be-a-better-business-partner/#comment-253105 Sat, 09 Nov 2013 03:05:26 +0000 http://programmers.blogoverflow.com/?p=1095#comment-253105 I like your article and it proposes an empowering message, however it is a little naive. For sales/business to be a true partner with IT implies that the sales/business folks don’t habitually let the IT folk down. To be frank, my entire career I have witnessed myself and my peers be mercilessly persecuted, blamed and despised with burning hate for the reasons that IT service is expensive and viewed and treated as a cost center.

The reason they look to expensive consultants and vendors as opposed to internal IT is because they tell them what they want to hear, that IT is easy, and is a product you can buy, and that you don’t have to spend your precious time helping us gather requirements ad nauseum… just give us a vague idea of what you want and boom, 10 months later you have your awesome product. They pretend to be business partners too until they find out the software isn’t what they wanted and they get the same blame and persecution.

Speaking for a distressed internal IT department, we DO understand the business better than the vendors and we DO care about the company. Sometimes we are going to get it wrong though when you hold us in so little regard that you can’t give us an hour of your week to answer a few questions about your scatter-brained chicken scratch that you gave us to work with. Sometimes we have to guess and we get it wrong.

The organizations that understand that business folk must invest time and attention to IT are WILDLY SUCCESSFUL. The others are riddled with IT failures. The problem is one of management and leadership culture not of IT.

]]> By: mjfgates http://programmers.blogoverflow.com/2013/11/it-needs-to-be-a-better-business-partner/#comment-251919 Fri, 08 Nov 2013 16:32:31 +0000 http://programmers.blogoverflow.com/?p=1095#comment-251919 It’s awesome when you find somebody who can actually keep up with everything at once, someone who can keep all the balls up in the air. But, most people can’t do it. You can tell, because if they could they would and then demand Mad Bank. “Make everybody do twice as much stuff!” is not a solution for anything.

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